Privacy Policy for Wipe AI

Last Updated: March 26, 2026

1. Introduction

Wipe AI ("Wipe," "we," "us," or "our") is an AI-powered mental clarity and thought organization application. This Privacy Policy describes how we collect, use, store, and protect information when you use the Wipe AI mobile application (the "App").

We are committed to protecting your privacy and being transparent about the data we collect and how it is used. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information we collect

We collect information in the following categories to provide, maintain, and improve the App:

Information you provide directly — including messages, text, and content you write within the App.
Automatically collected information — including device data, usage analytics, and crash reports.
AI-processed data — messages processed by artificial intelligence services to generate responses.
Subscription and payment data — subscription status and transaction records managed through the Apple App Store and RevenueCat.

3. Information you provide

When you use the App, you may provide the following types of information:

Messages, thoughts, and text content you write and submit within the App.
Conversation history and chat records created during your use of the App.
Feedback, support requests, or communications you send to us.
Onboarding preferences or selections, if applicable.
Account identifiers used to associate your data with your account.
Subscription status and plan information.

4. Automatically collected information

When you use the App, certain information may be collected automatically, including:

Device type, model, and manufacturer.
Operating system and version.
App version and build number.
Usage analytics, including feature usage patterns and session duration.
Crash logs and error reports for debugging and stability improvements.
Anonymous or pseudonymous identifiers for analytics purposes.

5. AI data processing

Wipe AI uses artificial intelligence services to analyze the messages you write and generate responses designed to help you organize your thoughts and gain clarity. Please be aware of the following:

Messages you write within the App may be transmitted to and processed by third-party AI service providers to generate responses.
AI processing is used solely for the purpose of providing you with relevant, helpful responses within the App.
Your data is not sold to any third party.
Your data is not used for advertising or marketing purposes by us or our AI providers.
Data may be temporarily processed by AI service providers in accordance with their respective data handling policies. We select providers with strong privacy and security commitments.

6. How we use information

We use the information we collect for the following purposes:

To provide AI-generated responses based on your messages and input.
To store and display your conversation history within the App.
To improve App performance, reliability, and user experience.
To analyze usage patterns and trends for product development.
To identify and fix bugs, crashes, and technical issues.
To manage subscriptions, billing, and account status.
To respond to customer support requests and inquiries.
To maintain the security and integrity of the App and prevent fraud.

7. Third-party services

The App integrates with the following third-party services to deliver its functionality. Each third-party service operates under its own privacy policy, which we encourage you to review:

RevenueCat — Used for subscription management, entitlement tracking, and purchase verification.
Apple App Store — Used for processing payments, managing subscriptions, and handling in-app purchases. Payment information is handled directly by Apple and is not accessible to us.
AI Service Provider (e.g., OpenAI) — Used to process user messages and generate AI-powered responses.
Analytics Provider (e.g., PostHog, Firebase Analytics) — Used to collect anonymous usage data to understand how the App is used and identify areas for improvement.
Crash Reporting (e.g., Sentry) — Used to collect crash logs and error reports for debugging and improving App stability.
Database Backend (e.g., Supabase) — Used for securely storing user data, conversation history, and account information.

8. Data storage and retention

Your data, including messages and conversation history, is stored securely while you actively use the App.
You may request deletion of your data at any time by contacting us at the email address provided below.
Certain data may be stored locally on your device in addition to remote servers.
We retain data only for as long as it is necessary to provide you with the App's services, comply with legal obligations, resolve disputes, or enforce our agreements.
Upon account deletion or a valid data deletion request, we will remove your personal data from our active systems within a reasonable timeframe, subject to any legal retention requirements.

9. Data security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it, including:

Encryption of data in transit using industry-standard protocols (e.g., TLS/SSL).
Secure storage of data on protected servers with access controls.
Limited access to personal data, restricted to authorized personnel and systems.
Regular review and updating of security practices.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security against all threats.

10. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access — You have the right to request access to the personal data we hold about you.
Correction — You have the right to request correction of inaccurate or incomplete personal data.
Deletion — You have the right to request deletion of your personal data.
Export — You have the right to request a copy of your data in a portable format.
Withdrawal of Consent — You have the right to withdraw your consent to data processing at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us at the email address provided in the Contact Information section below.

11. Children's privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by providing notice within the App.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes constitutes your acceptance of the updated terms.

13. Contact information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

App: Wipe AI
Email: abir.hadar.15@gmail.com
Developer: Abir Hadar